bTeam Developer - Update Services for Mobile App does not work correctly in US-West, Canada, and Australia – Incident details

Experiencing partial outage

Update Services for Mobile App does not work correctly in US-West, Canada, and Australia

Resolved
Operational
Started over 4 years agoLasted 345 hours 5 minutes
Updates
  • Resolved
    UTC
    Resolved

    We just resolved the issue!

  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident. We had found an error in System Config file storage in the External Memory (SD Card) that can cause the app not to update correctly!

    Feel free if you are using a Samsung phone and update it via Galaxy App Store. We also published it on Amazon for another device as soon as possible!