bTeam Developer - Some users in South America and West Asia cannot access โ€“ Incident details

All systems operational

Some users in South America and West Asia cannot access

Resolved
Partial outage
Started over 3 years agoLasted 2 days

Affected

MyForum Services

MyForum

Updates
  • Resolved
    Resolved

    We just resolved the issue!

  • Update
    Update

    We implemented a fix and currently monitoring the result. We found an issue with the Shift8 CDN that resulted in data sync errors

    IMPORTANT: This fix maybe take more times! We're fixing it to return your posts as soon as possible! ๐Ÿค

    Warning: Some post data from users in South America and West Asia may be lost, trying to recover user data ๐Ÿ‘

    Connection: The connection is stable again, you can now post pictures of your weekend getaway ๐Ÿ˜Š ๐Ÿ—บ or your new homemade chocolate cake! ๐Ÿ˜

  • Monitoring
    Monitoring

    We implemented a fix and currently monitoring the result. We found an issue with the Shift8 CDN that resulted in data sync errors

    Warning: Some post data from users in South America and West Asia may be lost, trying to recover user data ๐Ÿ‘

    Connection: The connection is stable again, you can now post pictures of your weekend getaway ๐Ÿ˜Š ๐Ÿ—บ or your new homemade chocolate cake! ๐Ÿ˜

  • Identified
    Identified

    We found an issue with the Shift8 CDN that resulted in data sync errors. We are continuing to work on a fix for this incident.

  • Investigating
    Investigating

    We are currently investigating this incident.